PIE Credit Union
Ph: 713-551-0491
Email: [email protected]
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PIE Credit Union Privacy Policy
P.I.E. Credit Union is committed to providing you with financial products and services to meet your needs and help you reach your financial goals. We are required by law to give you this privacy notice. If after reading this notice you have any questions, please contact us at 713-551-0491. What follows is a description of the information we collect and disclose, including the parties who receive nonpublic information from us as we conduct the business of the credit union. This notice also explains your right to inform us if you do not want us to disclose certain information about you to other parties. 

Information We Collect About You 
We collect information about you from the following sources: 
  • Information we receive from you on applications and other forms. 
  • Information about your transactions with us or others. 
  • Information we receive from a credit reporting agency. 
  • Information obtained when verifying the information you provide on an application or other forms. 
This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions. 
We may disclose all of the information we collect, as described above. 

Parties Who Receive Information from Us 
We may disclose nonpublic personal information about you to the following types of third parties: 
  • Financial companies, such as insurance companies and mortgage service companies. 
  • Non-financial companies, such as consumer reporting agencies and retailers. 

Disclosure of Information to Parties that Provide Services to Us 
We may disclose all of the information we collect, as described above to the companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. We only work with companies who agree to maintain strong confidentiality protections and limit the use of information we provide. As a result of these arrangements, we may disclose all of the information we collect, as described above. We may also disclose information about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, to follow your instructions as you authorize or protect the security of our financial records. 

Disclosure of Information About Former Members 
If you decide to terminate your membership with P.I.E. Credit Union, we will not share information we have collected about you, except as may be permitted or required by law. 

How to Stop or “Opt Out” of Certain Disclosures About You 
If you prefer that we do not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of disclosures to nonaffiliated third parties please contact the credit union by phone or in writing to: 

P.I.E. Credit Union 
P.O. Box 35068 
Houston, TX 77235-5068 
Phone: (713)551-0491
Fax: (713)551-0431 

You may opt out of these disclosures at any time. Once we receive your request, we have a reasonable amount of time to stop the disclosures. You may always contact us for assistance if you wish to later revoke your opt out election. 

Note that this opt out, by law, will not apply to disclosures that are legally permitted or to disclosures we make to companies that perform services on our behalf or to other financial institutions which we endorse and that have joint marketing agreements with us. 

How We Protect Your Information 
We restrict access to nonpublic information about you to those who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information. 

Credit union members and the public may receive copies of this notice of privacy practices by contacting the credit union at 713-551-0491 or visiting our website.  
P.I.E. Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call 713-551-0491 so that we may promptly assist you and remedy any accessibility concerns.